KyOOWe Privacy Policy

Effective Date: 11/12/24
Last Updated: 11/25/24

KyOOWe ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services (the "Platform"). By accessing or using KyOOWe, you agree to the terms outlined in this policy.

1. Information We Collect
1.1. Personal Information You Provide

When you register on KyOOWe, we collect the personal information you voluntarily provide, which may include:

  • Name: First and last name.
  • Email Address: For account creation and communication purposes.
  • Phone Number: To verify your identity and for two-factor authentication.
  • Gender Information: For matching purposes (e.g., Male, Female, Other, Prefer Not to Say).
  • Date of Birth: To verify that users are at least 18 years of age.
  • Government ID and Biometric Data: For identity verification, we may request a government-issued ID and verify your identity through biometric checks.
  • Profile Information: Including photos, relationship preferences, and self-reflection details to enhance the matching process.

1.2. Automatically Collected Information

When you use KyOOWe, we may collect information automatically, such as:

  • IP Address: For security and fraud prevention purposes.
  • Device Information: Device type, operating system, and browser type.
  • Usage Data: Interactions with features, page views, and search queries.
  • Cookies and Tracking Technologies: To enhance user experience, track performance, and tailor recommendations.

2. How We Use Your Information

We use your personal information to:

  • Provide our services, such as facilitating connections and matching users based on preferences and interactions.
  • Verify user identity for a safe and trusted environment.
  • Enhance matching through self-reflection inputs and personal goals.
  • Communicate account changes, new messages, and service updates.
  • Analyze user behavior to improve platform functionality and engagement.
  • Monitor for unauthorized activity to ensure platform security.
  • Comply with legal obligations or requests from law enforcement.

3. How We Share Your Information

KyOOWe does not sell your personal data to third parties. However, we may share your information under the following circumstances:

  • With Other Users: Profile information (photos, preferences, goals) will be shared to facilitate connections.
  • Legal Requirements: We may disclose information if required by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Update your personal details through your KyOOWe account.
  • Data Deletion: Request account and data deletion by contacting support. Some data may be retained for legal reasons.
  • Opt-Out of Marketing: Unsubscribe from marketing emails via the email link or by contacting support.
  • Manage Cookies: Adjust browser settings or use tools to block cookies.

5. Data Security

We implement robust measures to protect your data, including:

  • Encryption of personal data during transit and at rest.
  • Two-Factor Authentication for enhanced account protection.
  • Access controls for sensitive data.
Despite these efforts, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information as long as your account is active or as needed to provide services. Upon deletion, some data may be retained for compliance purposes.

7. Children's Privacy

KyOOWe is intended for users aged 18 and older. We do not knowingly collect data from individuals under 18.

8. International Data Transfers

Your data may be transferred to servers outside your country. We ensure protection regardless of location.

9. External Links Disclaimer

KyOOWe may contain links to external websites that are not provided or maintained by KyOOWe. These links are provided for convenience only. KyOOWe does not endorse or assume responsibility for any third-party content, privacy policies, or practices. Users should exercise caution when clicking on links and are encouraged to review the terms and policies of external sites before proceeding.

10. Changes to This Privacy Policy

Updates will be reflected on this page. Significant changes will be communicated via email or the platform.

11. Contact Us

If you have questions or concerns, contact us at:
Email: privacy@kyoowe.com
Address: 1000 Town Center Drive Suite 300-404, Oxnard, California 93036